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Policies

YOURRADIOSTORE.COM POLICIES
Your Radio Store (YRS) is changing!
Questions? Call us at (661) 328-1410
Read this important information about the YourRadioStore.com website.
IMPORTANT! YOUR RECEIPT IS NOT YOUR CERTIFICATE!
DO NOT TRY AND USE YOUR RECEIPT OR SCREENSHOT THE PAGE AS A FORM OF PAYMENT. ALL CERTIFICATES ARE AVAILABLE FOR PICK-UP AT OUR OFFICE. BUSINESSES WILL NOT REDEEM OR ACCEPT ANYTHING OTHER THAN THE ACTUAL CERTIFICATE.
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ALL CHARGES WILL BE SHOWN AS
"AGM-CALIFORNIA"
ON YOUR CREDIT CARD/BANK STATEMENT.
 
  • ALL PAYMENTS WILL BE PROCESSED THROUGH THE YRS WEBSITE. PAYMENTS ARE NOT ACCEPTED AT OUR PICK-UP LOCATION.
  • PICK-UP HOURS ARE TUESDAY, WEDNESDAY & FRIDAY, 11AM TO 4PM.
  • ITEMS ORDERED WEEKDAYS, MONDAY THROUGH THURSDAY BEFORE 8AM PST WILL BE READY THE SAME DAY, AFTER 11AM.
  • ITEMS ORDERED WEEKDAYS, MONDAY THROUGH THURSDAY AFTER 8AM PST INCLUDING FRIDAY/SATURDAY/SUNDAY, WILL BE READY THE FOLLOWING BUSINESS DAY, AFTER 11AM.
  • WHEN PICKING UP YOUR ITEMS IN PERSON, YOU WILL BE REQUIRED TO PROVIDE PROOF WITH A COPY OF THE SALES RECEIPT OR A PHOTO ID.
  • ITEMS PURCHASED FOR PICKUP AND NOT RECEIVED, WILL BE HELD IN OUR OFFICES UNTIL DATE OF EXPIRATION. THEY WILL BE DISCARDED AFTER THAT DATE.
  • IT IS THE BUYER'S RESPONSIBILITY TO KNOW THAT YOU HAVE PLACED ANY AND ALL PURCHASE TRANSACTIONS/ORDERS ON YOURRADIOSTORE.COM WEBSITE.
  • ALL TRANSACTIONS HAVE A $1.00 SHIPPING/HANDLING FEE. THIS IS NOT DESIGNED TO COVER POSTAGE. IT ASSISTS WITH THE DAILY HARD-COSTS OF THE WEBSITE.
  • ADDITIONAL DISCOUNTS ON ITEMS ARE NOT VALID ON PREVIOUS PURCHASES..
  • YRS IS NOT RESPONSIBLE FOR LOST/STOLEN MAIL.
 
CERTIFICATE RESPONSIBILITY
  • YOU ARE 100% RESPONSIBLE FOR THE SAFE KEEPING AND CONDITION OF THE CERTIFICATE.
  • YRS WILL NOT REPLACE OR REFUND LOST OR STOLEN CERTIFICATES. RESCHEDULED EVENTS ARE NOT REFUNDABLE.
  • MERCHANTS ARE NOT RESPONSIBLE TO REPLACE LOST OR STOLEN CERTIFICATES.
  • CERTIFICATE HOLDERS ARE REQUIRED TO FOLLOW ALL THE RULES AND CONDITIONS PROVIDED ON THE CERTIFICATE.
  • CERTIFICATES SHOULD BE USED IN A TIMELY FASHION FOLLOWING THE DATES AS MARKED ON EACH CERTIFICATE.
  • AN EXPIRED CERTIFICATE MAY OR MAY NOT BE REDEEMED BY THE MERCHANT. THIS IS BASED SOLELY UPON THE INDIVIDUAL MERCHANT AND THEIR POLICY.
  • CERTIFICATES ARE TO BE UTILIZED BY THE ORIGINAL PURCHASER OR THEIR IMMEDIATE FAMILY AND SHOULD NOT BE SOLD OR UTILIZED BY A THIRD PARTY.
  • NO REFUNDS, EXCHANGES OR CANCELLATIONS WILL BE ACCEPTED. CHOOSE YOUR ITEM/S CAREFULLY. ALL CERTIFICATES HAVE NO CASH VALUE.

 

THE YOURRADIOSTORE.COM CUSTOMER IS DEFINED AS THE ORIGINAL PURCHASER. THE YOURRADIOSTORE.COM CUSTOMER IS RESPONSIBLE FOR THE ACTIONS AND USAGE OF ANY AND ALL CERTIFICATES THEY ACQUIRE FROM YOURRADIOSTORE.COM

ANY YOURRADIOSTORE.COM CUSTOMER THAT DOES NOT ADHERE TO THESE WEBSITE POLICIES MAY BE INTERPRETED AS DAMAGING THE RELATIONSHIP BETWEEN YOURRADIOSTORE.COM AND THE CLIENT/BUSINESS DUE TO ANY MISCONDUCT, RISKS BEING EXCLUDED FROM ANY AND ALL FUTURE YOURRADIOSTORE.COM PARTICIPATION.