We will be closing Friday the 26th at 2pm and not reopen until Tuesday the 30th in observance of Memorial Day. Order pick up will resume at 11am Tuesday the 30th.

Policies

YOURRADIOSTORE.COM POLICIES
Your Radio Store (YRS) is changing!
Questions? Call us at (661) 328-1410
Read this important information about the YourRadioStore.com website.
IMPORTANT! YOUR RECEIPT IS NOT YOUR CERTIFICATE!
DO NOT TRY AND USE YOUR RECEIPT OR SCREENSHOT THE PAGE AS A FORM OF PAYMENT. ALL CERTIFICATES ARE MAILED TO YOU THE CUSTOMER (BASED ON THE SHIPPING ADDRESS PROVIDED) OR AVAILABLE FOR PICK-UP AT OUR OFFICE. BUSINESSES WILL NOT REDEEM OR ACCEPT ANYTHING OTHER THAN THE ACTUAL CERTIFICATE.
 
  • ALL PAYMENTS WILL BE PROCESSED THROUGH THE YRS WEBSITE. PAYMENTS ARE NOT ACCEPTED AT OUR PICK-UP LOCATION.
 
  • CERTIFICATES DESIGNATED FOR MAILING WILL BE MAILED OUT ON TUESDAY'S AND FRIDAY'S. (WITH THE EXCEPTION OF HOLIDAYS)
 
  • SOME ITEMS WILL BE DESIGNATED FOR PICK-UP AT OUR LOCATION ONLY. THIS MEANS YOU MUST COME TO 1400 EASTON DRIVE SUITE 144B, BAKERSFIELD, CA TO PICK UP THAT CERTIFICATE/TICKET.
 
  • PICK-UP HOURS ARE MONDAY THROUGH FRIDAY, 11AM TO 5PM.
 
  • ITEMS ORDERED WEEKDAYS, MONDAY THROUGH THURSDAY BEFORE 7AM PST AND MARKED FOR PICK-UP, WILL BE READY THE SAME DAY, AFTER 11AM.
 
  • ITEMS ORDERED WEEKDAYS, MONDAY THROUGH THURSDAY AFTER 7AM PST INCLUDING FRIDAY/SATURDAY/SUNDAY, WILL BE READY THE FOLLOWING BUSINESS DAY, AFTER 11AM.
 
  • TO PICK UP YOUR ORDER, IT MUST BE DESIGNATED VIA SHIPPING FOR PICK UP. WHEN PICKING UP YOUR ITEMS IN PERSON, YOU WILL BE REQUIRED TO PROVIDE PROOF WITH A COPY OF THE SALES RECEIPT OR A PHOTO ID.
 
  • ITEMS PURCHASED FOR PICKUP AND NOT RECEIVED, WILL BE HELD IN OUR OFFICES UNTIL DATE OF EXPIRATION. THEY WILL BE DISCARDED AFTER THAT DATE.
 
  • ITEMS PURCHASED WILL NOT BE MAILED OUT ONCE DESIGNATED FOR PICK UP.
 
  • ITEMS PURCHASED WILL NOT BE AVAILABLE FOR PICK UP WHEN DESIGNATED FOR MAILING.
 
  • IT IS THE BUYER'S RESPONSIBILITY TO KNOW THAT YOU HAVE PLACED ANY AND ALL PURCHASE TRANSACTIONS/ORDERS ON YOURRADIOSTORE.COM WEBSITE.
 
  • ALL TRANSACTIONS HAVE A $1.00 SHIPPING/HANDLING FEE. THIS IS NOT DESIGNED TO COVER POSTAGE. IT ASSISTS WITH THE DAILY HARD-COSTS OF THE WEBSITE.
 
  • YRS IS NOT RESPONSIBLE FOR LOST/STOLEN MAIL.
 
CERTIFICATE RESPONSIBILITY
  • YOU ARE 100% RESPONSIBLE FOR THE SAFE KEEPING AND CONDITION OF THE CERTIFICATE.
 
  • YRS WILL NOT REPLACE OR REFUND LOST OR STOLEN CERTIFICATES.
 
  • MERCHANTS ARE NOT RESPONSIBLE TO REPLACE LOST OR STOLEN CERTIFICATES.
 
  • CERTIFICATE HOLDERS ARE REQUIRED TO FOLLOW ALL THE RULES AND CONDITIONS PROVIDED ON THE CERTIFICATE.
 
  • CERTIFICATES SHOULD BE USED IN A TIMELY FASHION FOLLOWING THE DATES AS MARKED ON EACH CERTIFICATE.
 
  • AN EXPIRED CERTIFICATE MAY OR MAY NOT BE REDEEMED BY THE MERCHANT. THIS IS BASED SOLEY UPON THE INDIVIDUAL MERCHANT AND THEIR POLICY.
 
  • NO REFUNDS, EXCHANGES OR CANCELLATIONS WILL BE ACCEPTED. CHOOSE YOUR ITEM/S CAREFULLY. ALL CERTIFICATES HAVE NO CASH VALUE.